Does Planning for Anticipated Work Have an Effect on Emotional Exhaustion?
The purpose of this study is to examine the impact of planning for anticipated workload on emotional exhaustion. This study consisted of a two-part online survey that was distributed on an online research participation system. Research suggested that workers? anticipated workload over the following two weeks predicted emotional exhaustion levels; however, when employees put more effort into planning for their anticipated work, they felt higher levels of emotional exhaustion. This could be because planning itself consumes a lot of cognitive resources, later causing more emotional exhaustion when the work actually comes around.