Paradoxical Outcomes of Workplace Mistreatment: A Review
The workplace mistreatment literature commonly finds evidence of an array of negative individual and organizational outcomes due to mistreatment incidents (Schilpzand et al., 2016). However, the literature fails to prominently address the occasions in which certain forms of workplace mistreatment may be paradoxically beneficial to the target employee or organization. This poster presents a qualitative review of the workplace mistreatment literature, focused on summarizing findings from empirical studies that either indicate the processes through which workplace mistreatment leads to paradoxically positive outcomes or the circumstances under which they occur. This review highlights this gap in the literature by directly examining which individual, organizational, and other environmental factors qualify the relationships between workplace mistreatment and desirable outcomes.